Fallen trees. Immediate action. 24/7 emergency dispatch. 24/7 emergency dispatch: (437) 567-2199
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Insurance & Emergency · Fallen trees

Fallen Tree Property Damage

Removal, documentation and rebuild — including the fence, deck and hardscape it landed on.

Call (437) 567-2199 — 24/7 Send loss details

Removal, done in the right order

1

Assess load and stored energy

A tree resting on a structure is holding tension. Cut sequence determines whether the remaining weight is released under control or dropped through the ceiling.

2

Document before cutting

Once the tree is in rounds, the evidence is gone. We photograph the failure point, root plate, decay if present, damage path, and every affected component before a saw starts.

3

Preserve causation evidence

Where the cause is likely to be questioned — a healthy-looking tree in moderate wind, a boundary tree, a tree previously flagged as hazardous — we retain the failure section and root plate rather than chipping them.

4

Dismantle under control

Rigged down in sections, or crane-picked where the load over the structure demands it. Dangerous tree removal →

5

Protect immediately

Tarping roof punctures, boarding broken glazing, fencing unsafe areas. Stops the loss growing while the scope is being settled.

6

Clear the site

Full debris removal so the roofing and structural trades can start.

Trunk snapped at the base with the failure surface exposed, garage crushed behind

Then the rebuild

Whatever the tree landed on is generally our scope too:

Roofing, siding, windows and interior restoration stay with those trades. We coordinate the handoff and keep the scope boundary explicit so nothing is billed twice or missed entirely.

Causation: what the tree can tell you

Adjusters ask a consistent set of questions after a tree failure, and the physical evidence usually answers them.

Was the tree healthy?

A cross-section shows decay extent, cavity size and how much sound holding wood remained. A tree with a hollow butt and a thin shell that failed in moderate wind is a different conversation from a sound stem that snapped under an ice load.

Was the defect visible?

Fungal conks, cavity openings, included bark at a union, soil heaving at the root plate — visible from the ground or not, and photographable either way.

Where did it fail?

Root plate, butt, mid-stem or union. Each points to a different cause.

Was it foreseeable?

Documented pre-loss condition, prior maintenance and any previous hazard assessment. Tree health assessments →

We report what we find. We don't shade an assessment toward the outcome the person paying for it would prefer — which is precisely why the assessment is worth having.

Common questions

The tree came from my neighbour's yard. Who's responsible?

Liability generally depends on whether the owner knew or should have known the tree was hazardous — which is a legal question, not ours. Our contribution is the physical evidence: condition, defect visibility and failure mode, documented properly.

Should I move the tree before the adjuster sees it?

Take steps to prevent further damage, but don't destroy the scene. We document thoroughly before cutting so the record survives even when the tree doesn't.

Do you handle the roof repair too?

No — we handle the tree, temporary protection and everything outside the building envelope. Roofing goes to the roofing trade, and we coordinate.

How long does the whole thing take?

Emergency removal and make-safe within a day. Reconstruction depends on scope approval, materials and permits, and we'll give you a realistic schedule rather than an optimistic one.

Related: Emergency tree removal · Storm & wind damage · Deck repair

Send us the loss address

We'll get you a documented, itemized scope for the entire exterior — trees, hardscape and landscape on one file. Scoping and photo documentation are no charge.

Send loss details 24/7 dispatch: (437) 567-2199